About the role
Customer Success Interns support the client team in managing client relationships, ensuring client needs are met, and enhancing client satisfaction. The intern will assist in developing and implementing client success plans, meeting preparation, coordinating cross-functional team support, and organizing client meetings and follow-ups. The role requires effective communication skills, attention to detail, and the ability to work both independently and collaboratively.
Internship details
The internship will begin January 11th, 2027 Our intention is to have interns work on-site in Conway, Arkansas. 20-25 hours/week work dedication during the semester and up to 40/week during breaks and summer Anticipated graduation date between May 2027 - December 2027 Applicants for this internship position with Acxiom in the U.S. must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Acxiom (i.e., H1-B visa, F-1 visa (CPT/OPT), TN visa or any other non-immigrant status
What you will do
Collaborate with the client success team to develop and implement client success plans Monitor client satisfaction and proactively address any issues or concerns. Preparation for internal and external meetings. Support the team in organizing and conducting client meetings and follow-ups. Help to identify opportunities for improving client services and processes. Maintain accurate and up-to-date client meeting artifacts and documentation. Assist in managing client relationships and ensuring needs are met. Research projects on relevant industry news, trends, products, services, competitors, and relevant existing and emerging technologies that may impact present and future account performance.
What you will need
Currently pursuing a degree in Business, Marketing, Communications, or a related field. Strong interpersonal and communication skills. Ability to work independently and as part of a team. Detail-o