Campus Graduate Masters Summer Internship Program - 2027 Business Strategy, Global Servicing- Sunrise, FL
American ExpressAbout the role
Global Servicing (GS) is responsible for the company’s customer service, credit, and fraud operations serving consumers, commercial clients, and merchants around the world, as well as global consumer travel and lifestyle servicing. Additionally Global Servicing (GS) provides the world’s best customer experience every day by building on Amex’s 175-year legacy of service excellence, leveraging new technologies and capabilities to drive innovation, and bringing a human touch to each customer interaction.
The Summer Internship Program sits in the Business Strategy team of Global Servicing, the heart of American Express’s global operations and part of the company's largest division. Successful interns can receive an offer to return to a 2-year Rotation Program, a career acceleration platform that combines business-critical project work, tailored learning experiences, and direct exposure to senior leaders. Whether through broad cross-functional rotations or a more specialized track aligned to specific skills the program acts as a launch pad for a successful long-term career at American Express.
RESPONSIBILITIES
This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited
to
- Drive outcomes in real time by developing insights and presenting
recommendations that shape customer experience, digital transformation, data-driven strategies, or regulatory initiatives
- Collaborate cross-functionally with colleagues in product, risk, finance,
technology, and operations to deliver results
- Showcase your leadership potential through ownership of a critical business
project - developing a strong recommendation ready for implementation or executing all or part of solutions. In many cases, successful interns exceed expectations and expand the original scope, leaving a tangible legacy that continues long after the internship
- * Drive and act as a
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