Campus Graduate Masters Summer Internship Program - 2027 Operational Risk Management Control Management, Global Merchant & Network Services - New York, NY

Business Unit / Role Specific Info

Global Merchant & Network Services brings together American Express' merchant and network-related businesses. This includes the management of our relationships across the globe with both the millions of merchants who accept American Express, as well as our partners in countries and territories that deliver card acceptance, issuance and innovation.

The American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant & Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the

scale of our global reach in numbers

• More than 80 million global locations accept American Express payment

products

• We operate in 198 countries and territories
• We have 140+ million cards in force, that perform 12 billion transactions per

year and contribute more than $1.5 trillion in network volume

• We have 190+ partners who either issue cards on our network, and/or sign new

businesses to accept Amex on our behalf

The Financial Crime Delivery team within Global Merchant & Network Services plays an important role in strengthening Know Your Customer (KYC) activities across the merchant lifecycle through effective operational oversight, monitoring, remediation, and continuous improvement.

At American Express, our culture is built on a 175-year history of innovation, shared values [https://ww