Social Commerce Planning & Operations Intern

Hybrid - NYC only

Job Summary

The Social Commerce Planning & Operations Intern will support the Social Commerce team with planning, reporting, inventory tracking, SAP system uploads, and day-to-day operational coordination across TikTok Shop and emerging social commerce channels. This role is designed to provide hands-on exposure to ecommerce operations, supply chain coordination, business reporting, and cross-functional execution. The intern will assist with maintaining accurate trackers, preparing weekly and monthly reporting inputs, reconciling data across systems, supporting launch and promotional readiness, and helping the team identify risks or gaps that may impact inventory, fulfillment, or sales execution. Strong attention to detail, accuracy, planning discipline, analytical thinking, and Excel knowledge are essential for success in this role. Principal Accountabilities Inventory Management & Forecasting Support Support weekly inventory tracking across TikTok Shop channels, warehouses, and fulfillment partners to help ensure product availability for launches, promotions, and seasonal campaigns. Assist with monitoring inventory levels, sell-through, weeks of supply, stockout risk, overstock exposure, and replenishment needs across brands and key SKUs. Support maintain inventory trackers and planning documents by gathering inputs from Supply Chain, Demand Planning, Operations, Brand, and agency partners. Flag potential inventory risks, launch gaps, and reporting discrepancies to the manager for follow-up and resolution. Shipping & Supply Chain Coordination Assist with shipment tracking, inbound timing, delivery issue documentation, and operational follow-up with internal and external partners. Support communication with warehouse, fulfillment, logistics, and internal operations teams to help ensure timely order processing and product availability. Assist with shipping and fulfillment process documentation to improve accuracy, visibility, and launch readiness.