Compliance and QI Interns

Company Description Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder’s passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population.

Job Description

Assist with routine review of clinical and administrative records for required documentation. Review charts for completeness of assessments, treatment plans, consents, progress notes, authorizations, CAFAS/DLA-20 and other required documents. Maintain compliance tracking spreadsheets and audit logs. Assist with tracking missing or expired documentation. Support preparation for DBH, CARF, DHCF and other regulatory audits. Organize compliance documents and evidence for internal and external reviews. Assist with monitoring corrective-action items and follow-up deadlines. Help maintain compliance calendars and reminders. Identify documentation discrepancies and bring them to the Compliance/QI supervisor’s attention. Assist with monitoring staff completion of required compliance activities and training.

Quality Improvement

Assist with monthly and quarterly QI audits. Enter and organize QI data and audit findings. Assist with identifying trends, recurring documentation issues, and service-delivery concerns. Prepare basic charts, spreadsheets, and reports for QI meetings. Assist with tracking QI indicators and performance goals. Support consumer satisfaction survey collection and analysis. Assist with reviewing grievances, incidents, complaints, and service concerns for tracking purposes. Help monitor corrective-action and perfo