Operational Excellence Intern

INTERNSHIP DETAILS & RESPONSIBILITIES

• Understand and apply problem solving, root cause analysis, and solution

validation.

• Assist in developing knowledge capture systems.
• Conduct employee interviews and job-shadowing activities.
• Capture critical institutional knowledge.
• Identify operational bottlenecks and improvement opportunities.
• Understand auditing and compliance aspects of tasks.
• Present findings and recommendations to management.
• Review, update, and digitize documentation.
• Create and deliver presentations summarizing what was learned, how it was

applied, and any results.

• The Intern will be assigned a Coach and Mentor to guide them through their

experience.

• The Intern will be assigned a project which will be presented to Black Box

Management at the conclusion of the Internship.

• Documentation review, update, and digitization.
• Additional duties as assigned

TRAINING OVERVIEW

• Opportunities to learn about different areas of the business.
• On-the-Job training with assignments guided by an individual

Mentor/supervisor.

• Individual and group projects
• Roundtables with leadership.
• Present outs to TPS Leadership and stakeholders

QUALIFICATIONS

• Undergraduate (Rising Senior) or Graduate in one of the following majors:

Industrial Engineering, Mechanical Engineering, Supply Chain, Business Analytics, Operations, Organizational Leadership, or similar course of study

• Strong computer skills including Word, Excel, SharePoint, OneDrive, etc.
• Excellent verbal & written communication skills and sound interpersonal

skills

• Critical thinking and problem-solving skills
• Knowledge of IT infrastructure products and applications a plus

SCHEDULE

• Monday through Friday with flexibility, not to exceed 40 hours/week
• Location: This position will be on-site in Lawrence; PA. Intern will need

reliable transportation.

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