Business Operations Analyst Student (4 months) - Winter 2027

Our Commitment to Students At Canadian Tire, we are committed to providing students with a supportive and collaborative environment that fosters knowledge sharing and offers key experiences to help them develop their capabilities through projects and objectives. We believe in setting specific and measurable goals that align with our business objectives to support learning and help students achieve their full potential. Our culture emphasizes learning from others, continuous improvement, agility, growth, and innovation, and we are invested in building a talented, diverse workforce for the future of Canada and Canadian Tire. Additionally, we are dedicated to building strong relationships with our student employees by engaging with them throughout their education and career pursuits and creating opportunities for ongoing communication and relationship building.

What you’ll do

The Operational Analytics & Insights (OAI) team is transforming how data and analytics support the Contact Centre by connecting operational, customer, and business data into actionable insights. Our goal is to turn trusted data into meaningful decisions that improve customer experiences, operational efficiency, and business performance. As a Business Operations Analyst Student, you will support a variety of analytics, reporting, automation, and process improvement initiatives that help drive business outcomes: Build and enhance executive and operational dashboards using Power BI and other reporting tools Analyze operational and customer data to identify trends, opportunities, and actionable insights Support forecasting, workforce planning, and performance measurement activities Assist with data cleaning, validation, testing, governance, and quality initiatives Contribute to automation projects that reduce manual work and improve reporting efficiency Participate in process improvement and data transformation projects across the Contact Centre Collaborate with business partners to understand requi