Golf Operations Intern

GOLF OPERATIONS INTERN - for 2027 Season Join the fun, fast-paced team at Destination Geneva National, home to three signature courses by Arnold Palmer, Gary Player and Lee Trevino and a one-acre Himalayas-style putting course in scenic Lake Geneva, Wisconsin's top resort town. Our PGA staff will mentor you as you apply what you've learned in your Professional Golf Management program and rack up valuable resort & private club experience at a world-class golf establishment. During your season at Destination GN, you will execute point of sale and tee time operations, merchandising, outside operations (player services, golf cart fleet setup), tournament/outing setup, member relations and services, Simulator Studio setup, and assist with junior golf clinics while providing the highest level of customer service and satisfaction. On-property housing is available on a first-sign, first-served basis with preference given to five- and six-month interns.

EDUCATION/EXPERIENCE

Must have high school diploma or GED One or more years in a two- or four-year college program, preferably majoring in Golf Course Management (PGM or GEM major) Basic computer understanding, usage and reboot knowledge Knowledge of the game of golf is preferred

ESSENTIAL FUNCTIONS

Offer friendly and professional customer service to all resort patrons, members and guests. Use the point-of-sale system to: check in golfers, sell merchandise and make/check tee times. Assist in ensuring guest check-in/ fee collection in coordination with pros and starters. Assist in outing/tournament setup Assist when needed with the operation of outside services (player services, starters, player assistants) Assist with inventory control: accepting of new inventory, displays and end-of-month counts Coordinate with Stay & Play managers on overnight guests regarding their tee times Communicate with starters and player assistants to ensure exceptional guest/member experiences and place of play Provide resolution skills and tactic