2027 Summer Intern - Warehouse Operations Intern

Job Description

The Role This 12-week Operations internship will be based in a GM Automotive Parts warehouse and drives the operational efforts of GM’s Customer Care and Aftersales organization. The position supervises a team of union-represented operations employees, or a departmental function in a warehouse processing center or distribution center. The Supervisor is responsible for overseeing the department workforce to ensure accurate and timely parts shipments to customers. With direct guidance from the General Supervisor, you will motivate hourly operations employees and business partners through effective communication, training, coaching, development, recognition, and supervision. You will demonstrate expertise of the processes your team is required to perform and ensure your team members are effectively performing job responsibilities utilizing standardized methods. The Team The Customer Care and Aftersales warehouse operations team helps ensure that General Motors parts are processed and shipped accurately and on time. The team works in a fast-paced environment where safety, quality, teamwork, and continuous improvement are central to daily operations. You will learn from and collaborate with General Supervisors, warehouse operations employees, business partners, union representatives, and other members of the management team. Together, they maintain reliable warehouse processes, support employee development, resolve operational challenges, and improve the experience of customers who depend on General Motors parts. What You’ll Do Provide instructions to direct reports on course of action and serves as a resource for them on standardized work, quality standards and processes within the area, as well as relevant company policies and procedures. Support daily warehouse operations under the direction of a General Supervisor. Learn how to communicate standardized work, quality expectations, processes, company policies, and procedures. Assist with training, coach