Operations Associate (Trainee)

Established in 2002 and headquartered in Paris, France, Holland Bikes is dedicated to bringing the Dutch cycling tradition to cities around the world. Our mission is to make cycling an accessible, enjoyable, and sustainable way to explore and experience urban environments. Over the past two decades, Holland Bikes has grown into the leading provider of bike tours and rentals in France, operating more than 20 retail and rental locations and welcoming hundreds of thousands of customers each year. In 2024, Holland Bikes expanded internationally with the opening of its first U.S. location in Brooklyn, New York. Located near the Brooklyn Bridge, the location offers high-quality Dutch bikes and e-bikes for rent, as well as guided tours of Brooklyn and Downtown Manhattan in multiple languages. Following the success of the Brooklyn operation, Holland Bikes continued its New York expansion in 2025 with the opening of a second location in Midtown Manhattan, just a few blocks from Central Park. From this location, we offer bike and e-bike rentals as well as guided tours of Central Park and Manhattan. Today, our New York operation serves visitors from around the world from two strategically located branches near two of the city's most iconic cycling destinations: Central Park and the Brooklyn Bridge. With an international team, high-quality Dutch bicycles, and more than 20 years of experience, Holland Bikes combines European cycling expertise with local knowledge to offer our guests a unique way to experience New York City — the Dutch way. 🚴‍♂️ Tasks As an Operations Associate at Holland Bikes, you play an important role in supporting the day-to-day operation of the organization and ensuring an excellent customer experience. You work closely with and report directly to the Operations Manager, providing operational support throughout the week and taking an active role in coordinating our operations during weekends. As weekends are some of our busiest days, weekend availability i