2027 Canada Winter Co-op - National Education Specialist II

At Manulife John Hancock, we believe in investing in the future – starting with you. Our National Education Specialist Co-op is your launchpad to success, offering the support, structure, and exciting opportunities you need to thrive and make your mark. As part of Group Retirement Solutions (GRS), the mandate of the National Education Team is to engage plan members in participating in their group retirement program. We create education and communication materials to prompt members to act and make decisions.

Reporting to the Manager, Member Education, you will support the development and delivery of effective member education materials to engage plan members and grow plan members’ assets in their group retirement plans.

Position Responsibilities

Administration

Create enrollment and other member communication materials in a range of formats. Enter descriptions of plan benefits and other data in Manulife’s systems. Review materials for accuracy and readability to ensure quality and usability. Identify discrepancies between documents. Coordinate the translation of materials when required. Ensure enrollment and other communication materials receive all required approvals and are ready for distribution to plan members. Manage multiple projects simultaneously while meeting deadlines and quality expectations. Other duties as assigned.

Project Management

Manage a significant number of tasks to deliver results on time and accurately. Track productivity and report on progress as requested. Build and maintain a database of well written, clear, and accurate content for plan member communication pieces ensuring key messages are incorporated.

Relationship management

Consult and collaborate with multiple internal contacts to ensure the accuracy of material and obtain approval. Support the National Education Specialists on the development and execution of the member education deliverables.

Required Qualifications

Currently pursuing an undergraduate degree in marketing, commun