Business Analyst/Project Coordinator Intern

Base Salary Range USD $18.00 - USD $20.85 /Yr. Join Mariner Finance! Since 1927, the Mariner Finance family of companies has provided customers with creative, flexible, and convenient lending options. Headquartered in Baltimore, Mariner Finance operates coast-to-coast with physical locations in over half the states. With a growing number of employees, superior customer service remains the cornerstone of our business, and we pride ourselves in delivering a variety of loans with an enhanced focus on exceptional service. We work with customers to find options that are beneficial to their specific needs, which is why we are recognized by our customers as one of the community’s consumer finance companies of choice.

Benefits

For information regarding our benefits, please visit: https://www.marinerfinance.com/careers/benefits/ All full time employees are provided with a generous benefits package in addition to their monetary compensation. Learn more about it today. Job Details In this role, you will... Join the Central Operations Strategy team and work alongside the Telephony Product Owner to support projects from planning through delivery. You will help coordinate tasks, document requirements and workflows, conduct research, and contribute to testing and stakeholder communications. This internship offers hands-on exposure to business analysis and project coordination while building skills in cross-functional collaboration.

Responsibilities and Duties

Support project coordination activities to help ensure timely delivery, clear communication, and alignment with scope and priorities. Conduct research on industry practices, competitor approaches, and operational trends to support decision-making. Gather, document, and maintain business requirements, business rules, and process flows. Develop and maintain testing plans; support User Acceptance Testing (UAT), log issues, and track resolution. Prepare project updates, stakeholder communications, and visual materials that cl