2027 Group Benefit Solutions (GBS) SS&M - Correspondence Summer Intern - TN

New York Life
Chattanooga, Tennessee, United StatesPosted Sep 9, 2026

About the role

Job Requisition ID: 94839 Location Designation: Hybrid - 3 days per week Group Benefit Solutions delivers comprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life’s legacy of being there when we’re needed most. Here, you'll design, implement, and support these solutions directly impacting employees’ lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions. Shape your future with a dynamic internship experience at New York Life. We offer opportunities across a variety of exciting businesses, including Actuarial, AI & Data, Finance, Investments, Technology, Underwriting, and more. Your internship journey is designed to challenge you through hands-on work experience that will equip you with valuable skills you can use anywhere. You will build your network through collaboration and connection with talented interns and experienced employees through team-building activities, mentorship programs, and fun social events. By the end of your internship, you'll be equipped with new skills and a network that will propel you forward in your career journey. Role Overview The Group Benefit Solutions (GBS) Correspondence team plays a critical role in helping employees, employers, clients, and account teams understand important claim and leave information. As GBS continues to modernize its claims correspondence letter suite, this role will support efforts to simplify communications, improve readability, and create greater consistency across products and processes. The intern will help create client-facing correspondence samples, organize letter examples, and support standard work that helps demonstrate how New York Life is making correspondence easier to read, easier to understand, and

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