Ground Support Equipment Training Coordinator Intern

We can’t wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow. Job Overview At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ground Support Equipment (GSE) Training Coordinator Intern in our GSE Department. The primary responsibility of this position is to support the development, coordination, administration, and continuous improvement of GSE manuals and training programs across Piedmont's GSE network. This role provides hands-on exposure to aviation operations, training program administration, equipment management, data analysis, and process improvement initiatives. Working directly with the GSE Training Coordinator, the intern will assist with training documentation, manuals administration, equipment shipping dimensions, training material development, reporting, and field support activities. This position plays an important role in ensuring front-line employees receive timely, accurate, and compliant GSE training by helping support operational safety, efficiency, and regulatory compliance throughout the organization. This position will report to the GSE Training Coordinator.

Essential Duties

Assist with the administration and coordination of GSE training programs Assist with training records and tracking systems Develop, update, and organize training presentations, manuals, job aids, and instructional materials as needed Analyze training completion metrics and prepare reports for leadership review Assist with training event planning, scheduling, and logistics Support American Regional website with data entry, maintenance, and reporting Assist with documenting standard operating procedures and process improvements Perform audits of training records to ensure accuracy and complianc