Intern, Field Service (LCS)

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Internships within Lifecycle Services (LCS) provide unique opportunities to develop your engineering, analytical, and customer-centric skills. As a Field Service Intern you will... Travel to customer sites with a Field Service Engineer to understand in person support interactions with Rockwell Automation Customers. Support our customers and field personnel with troubleshooting and resolving customer issues in person. Experience the responsibilities of a Field Support Engineer in Motions & Controls to learn how they approach troubleshooting in their respective area of work. Manage customer interactions by setting expectations, capturing the issue, resolution and steps taken to troubleshoot, and following up with customers in a timely manner.

The Essentials - You Will Have

Active enrollment in a four year or advanced engineering degree program at an accredited university Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future Flexibility on location and travel. This role will be based out of a field office and will travel frequently to customer sites. Current locations are Dallas Texas, Davenport Iowa,

The Preferred - You Might Also Have

Cumulative GPA of 3.0 or above with a Mechanical, Electrical or Computer Engineering ma