Fitness Center Desk Intern

Fitness Center Desk Intern

Position Summary

Works in the Westwood Fitness Center assisting and checking-in members and guests as needed to use the facilities. Promptly greets club members and verifies their membership using appropriate computer database/roster. Monitors the Fitness Center, checks locker rooms hourly, maintains shift checklist, and assists with the coffee bar as needed. He/She carries out other tasks assigned by the Fitness Director, Aquatics, Business and other department heads. This is an hourly position with varying hours.

Position Characteristics

A successful Fitness Center Desk Clerk is friendly, organized, flexible, and able to multi-task. Must have excellent communication skills in order to effectively check-in members and perform assigned daily checklist tasks. Will serve as the back-up coffee bar attendant at the Lakeview Café in the Fitness Center. Should possess a positive attitude and always uphold a professional manner. He/She should have previous customer-service experience and enjoy assisting others in a fitness environment.

Essential Job Functions: *including but not limited to*

• Greet all members in a friendly manner by name if possible. Ensure proper member check-in procedures for Fitness Center use. Politely ask for each member’s name and number and record information in the log with appropriate check-in/check-out time
• Verify membership with roster and/or the Club’s computer database.
• Take and record usage stats for cardio, cybex and pool areas every 30 minutes.
• Record guest information when necessary
• Monitor activity in the Fitness Center. Observe and record statistics on the activity and use of fitness equipment (e.g. number of members using the treadmills or weight machines per day, etc.)
• Is courteous, helpful, friendly, and attentive at all times. Refer questions to Fitness Director if unable to satisfy member.
• Uphold policy limits for usage by minors. Request identification for all members