Communications & Knowledge Management Intern - MN

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. At Xcel Energy, our employees are the driving force behind our success. So we make sure that, here, you can be your best. Doing work that makes a difference for neighbors and communities. Working with a team you can count on to push you. Expanding skills, staying ready for change, and capturing opportunities to grow. All with the support, rewards and recognition you need to thrive – during your internship and beyond. The Communications and Knowledge Management Intern, working with the Customer Energy and Transportation Solutions (CETS) Planning and Performance team, will support departmental communications and knowledge management efforts. This role offers the opportunity to blend communications, technology, and business process improvement. The intern will help create and maintain content for SharePoint, develop communication materials, support employee engagement initiatives and assist with the organization and governance of knowledge assets. The intern will also have opportunities to explore emerging AI technologies, including Microsoft Copilot and help identify ways AI can improve employee productivity and customer experiences.

Key project work may include

Developing and editing communications for employees and stakeholders Supporting SharePoint site design, content organization, and user experience improvements Assisting with knowledge management initiatives, including content inventories, metadata tagging, and governance activities Creating job aids, newsletters, presentations, and other communication materials Supporting AI and automation initiatives that improve knowledge sharing and information access Collecting and analyzing usage metrics to help improve communicati