Summer 2027 IT Field Services Intern

Primary Office Location

626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Deadline to submit application: October 17. 2026 Paid Internship No Corporate housing is offered and/or available

Internship Overview/Summary

FNB's IT Field Services internship provides hands-on experience supporting end-user technology across branch, corporate, and operational environments. Interns gain exposure to frontline IT support through the Tech Bar, endpoint device deployments, asset management, ticket management, and in-person customer support activities. Working alongside experienced IT Field Services professionals, interns will help support device refresh initiatives, new hire onboarding, hardware inventory management, and walk-up technical support. The internship is designed to develop foundational technical support, customer service, documentation, and problem-solving skills while providing insight into how enterprise technology services enable employees across the organization. This role serves as a pathway into entry-level IT support and infrastructure careers by providing practical experience with IT service management processes, endpoint technologies, asset governance, and customer-focused service delivery.

Internship Duties and Responsibilities

Assist with deployment, configuration, and setup of laptops, monitors, peripherals, and mobile devices for new hires, refresh programs, and office moves. Provide first-level technical support through the Tech Bar and field support activities by assisting users with common hardware, software, and peripheral issues. Support IT asset management activities by updating inventory records, tracking equipment assignments, assisting with asset collection efforts, and maintaining accurate documentation. Update and maintain service requests, incident tickets, deployment records, and related documentation within the IT service management platform to support operational reporti