Customer Experience Specialist - Intern

Farm Credit Services of America
Hiawatha, Iowa, United StatesPosted Sep 2, 2026

About the role

AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica) and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.Job Summary As a Customer Success Intern you will have the ability to work on customer education projects that support the development of customers’ financial management capabilities, as well as initiatives to support the next generation of agriculture through the young, beginning, and small (YBS) producer program. In this role you’ll have the opportunity to build lasting relationships with customers and teammates and support the local communities that you serve.

Our interns work on projects that matter—and teams will rely on your skills and insights to help deliver those projects to market. You’ll get the opportunity to work on real projects and have fun along the way. Our interns work on projects that matter—and teams will rely on your skills and insights to help deliver those projects to market. You’ll get the opportunity to work on real projects and have fun along the way.Essential Duties & Responsibilities

Contribute ideas that drive to the success and sustainability of our customers and their operations Assist in the development, design, coordination, and delivery of impactful and valuable customer education experiences/events Work in alignment with the customer education roadmap to develop new and enhance existin

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