Field IT Support Intern

Field IT Support Intern

Location: Channelview, TX

Employment Type: Internship, In-person

Timing: Summer, 12-15 weeks*

*can be flexible depending on college move-out/move-in schedules

Position Summary

Gemma Power Systems is seeking a hands-on Field Information Technology (IT) Support Intern who is self-motivated and driven to support the deployment, maintenance, and troubleshooting of critical network infrastructure and IT systems across active construction sites in Texas. As one of our technical resources in the field, you will help ensure reliable connectivity, optimal hardware performance, and responsive end-user support across multiple project locations. This role blends in-depth networking expertise with practical, on-site IT support.

Position Overview

Our IT team is committed to enabling seamless operations by supporting, implementing, and enhancing core business functions both in the field and at Gemma’s home office. We are looking for a problem-solver who thrives in fast-paced environments, takes the initiative, and leads by example through strong technical knowledge and a service-oriented mindset.

Job Responsibilities

• Support the Field IT Support Engineer by acting as an IT point-of-contact for field staff, managing tickets & resolving incidents in a timely manner.
• Support user devices via Azure Intune, resolving issues related to Windows devices, software, and Microsoft 365 applications (Teams, Outlook, etc.).
• Set up, maintain, and troubleshoot wired & wireless connectivity at job sites.
• Deploy & support network infrastructure, including routers, switches, access points, firewalls, and mobile network hardware, throughout all phases of site mobilization.
• Handle cabling, field installations, equipment upgrades, and on-site evaluations of network layout and performance.
• Set up & configure network printers in construction trailers, ensuring proper connectivity, driver installation, and user access across local & cloud envir