Client Support Intern

Client Support Internship – East Lansing, MI This is a paid Internship with an hourly rate of $20/hr

Duration: May 2027 – August 2027Location: Based in our East Lansing, MI office, you'll have the opportunity to contribute to the local community while being an integral part of our organization.

Are you a tech-savvy problem solver with a passion for customer service? Are you excited about the prospect of working with cutting-edge hardware and software? If so, we have an exceptional opportunity for you! GreenStone Farm Credit Services is seeking a driven student to be an integral part of our mission to provide top-notch IT customer service and support as Client Support Interns. In this role, you will have the chance to work hands-on with various hardware and software solutions while actively contributing to customer satisfaction and IT efficiency.

What You'll Gain by becoming at GreenStone Intern

Hands-on experience in the agricultural finance industry. Networking opportunities with professionals in the field. The chance to work on meaningful projects that make a difference in rural communities. Mentorship and guidance from experienced professionals. A dynamic and supportive work environment.

Key Responsibilities of a Client Support Intern

Hardware Maintenance: Repair, test, image, and clean laptops, monitors, printers, and other related hardware to ensure optimal functionality. Software Expertise: Install and troubleshoot software and computer peripherals to address end-user needs and concerns. Customer Relationship Building: Establish, maintain, and continually improve customer relationships and satisfaction regarding IT customer service and support. Ticketing System Utilization: Utilize a ticketing system to prioritize and address end-user issues promptly, ensuring efficient resolution. Knowledge Base Contribution: Actively use and contribute to a departmental knowledge base to streamline ticket resolution and support colleagues. End-User Training: I