About the role
SUPERVISION RECEIVED: Works under the close supervision of IT Director or designee who reviews work to ensure effectiveness.
RESPONSIBILITIES AND DUTIES
- Work closely with the designated IT team to assist with departmental
projects.
- Performs PC troubleshooting to diagnose and resolve common problems.
- Setup and install PCs and required software.
- Provides assistance to IT teams to resolve or assist in the resolution of
problems.
- Performs other related duties as assigned. Utilizes new improvements and/or
technologies that relate to job assignment.
RESPONSIBILITIES
RESPONSIBILITIES AND DUTIES
- Work closely with the designated IT team to assist with departmental
projects.
- Performs PC troubleshooting to diagnose and resolve common problems.
- Setup and install PCs and required software.
- Provides assistance to IT teams to resolve or assist in the resolution of
problems.
- Performs other related duties as assigned. Utilizes new improvements and/or
technologies that relate to job assignment.
QUALIFICATIONS
MINIMUM ENTRANCE REQUIREMENTS
Minimum education required – one or more of the following:
- High school graduate and/or GED equivalent.
- Current or previous enrollment in Genesee Career Institute Information
Technology program or similar career preparatory academy.
- Graduated or current enrollment in an accredited Associate’s or Bachelor’s
degree program majoring in Computer Science, Computer Engineering, or other related field with a minimum of a 2.5 GPA.
- Current industry recognized certification such as Comptia A+, Security+,
Network+, Cisco CCNA, Microsoft, or similar.
Must meet one or more of the following requirements:
-AND-
- Demonstrated working knowledge of current Windows OS and PC troubleshooting
procedures.
- Demonstrated ability and willingness to continuously learn and adapt to new
technologies.
- Ability to communicate in a business appropriate way verbally and in writing.
- Ability to establish and maintain harmonious working relationships with
Medical Center staff, physicians, and the general public.
