Working Student (f/m/d) Automation & AI

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. We are seeking a Master’s student to drive workflow automation and AI integration across our project operations. Working directly within Jira, Confluence, and Google Workspace, you will build automated processes, optimize ticket management, and experiment with cutting-edge AI tools to streamline daily team tasks. If you bring solid scripting skills, a high level of independence, and a hands-on "learning by doing" mindset, this role offers the perfect platform to solve real-world operational challenges. Tasks Jira & Confluence Automation: Build, test, and maintain automated workflows between Confluence and Jira(e.g., auto-creating, routing, and updating tickets based on documentation triggers). AI Tooling Integration: Implement and experiment with AI tools to automate daily administrative and operational team tasks. Jira Ticket Management: Oversee the review, cleanup, refinement, and structured creation of Jira tickets to keep project backlogs accurate and clean. Workflow Optimization: Identify manual bottlenecks in team processes and write scripts or leverage automation tools to streamline them.

Qualifications

Enrollment Status: Currently enrolled as a full-time Master's student (ideally in Computer Science, Software Engineering, Information Technology, Data Science, or a related field). Work Availability: Available to work [e.g., 15-20] hours per week during the semester (flexible schedule during exam phases). Technical & Programming Skills: Solid programming/scripting skills (e.g., Python, Java