2027 Summer Internship Program Information Services (IS)

Location: Indianapolis, Indiana Summer Program: May – August 2027

Full-Time (40 hours per week)

Requires current enrollment in a Bachelor's Degree Program (Graduation date must be May 2028)

2027 Summer Internship Program Information Services (IS)

What is Health Information Services, Technology?

Health Information Technology (HIT) focuses on designing, building, using, and maintaining healthcare information systems. At IU Health Information Services, interns gain exposure to teams that support patients, clinical staff, operations, business solutions, and clinical research improve care delivery, and provide a broader understanding of healthcare technology across the organization. Our goal is to give you a deeper understanding of the IS team that best aligns with your interests, while providing broad exposure to Health Information Services across IU Health.

Which Health Information Technology areas speaks to you?

IS Operations

Service Desk

The Service Desk acts as the central point of contact for IT support, delivering first‑level assistance for technical issues and service requests. They assess each customer’s inquiry, resolve what they can directly, and route more complex issues to the appropriate IT teams. Using documented processes, they handle common requests such as password resets and software or hardware needs, working to restore normal service as quickly as possible

Beyond day‑to‑day troubleshooting, the Service Desk plays a key role in initiating Major Incident procedures and supporting Problem Management. They help identify recurring issues, analyze root causes, and detect trends that may lead to service disruptions. The team also coordinates communication during incidents—managing updates, escalations, and ensuring timely resolution—while contributing to proactive efforts that strengthen overall service stability

IS Portfolio Management

Clinical Applications and Research Portfolio Team

The IS Clinical Applicati