About the role
Job Description
Job Title: Technical Communications Intern FLSA Status: Non-Exempt Department: Engineering Reports to: Technical Communications Manager
GENERAL DESCRIPTION / PURPOSE
Work in the technical communications group supporting the creation of technical documentation for custom railroad maintenance equipment. Tasks include creating operator manuals, maintenance instructions, lockout / tagout manuals, and other technical communication materials.
ESSENTIAL JOB FUNCTIONS
Assists in authoring technical content under the direct guidance of another technical writer or engineer. Analyze technical specifications and performance data to develop clear and concise documentation. Collaborate with engineering to gather information and resolve documentation issues. Prepare outlines and illustrations to support technical documents. Perform duties and subtasks in area of discipline of low complexity for a project or projects.
Qualifications
REQUIRED QUALIFICATIONS
Education: Pursuing Bachelor’s Degree in Technical Communication, Engineering, or a related field. Experience: Achieved junior status or higher. The individual shall also have completed the "core" coursework for his/her chosen discipline.
Knowledge, Skills and Abilities
The individual will learn and abide by established practices and procedures to complete assignments. Ability and willingness to learn the necessary tools as required for area of discipline. Ability and willingness to learn application and integration design skills in area of discipline. This is an intern level position that requires close supervision with little to no independent work.
PREFERRED QUALIFICATIONS
Strong writing and editing skills Strong problem solving, communication, and analysis skills Ability to read and analyze engineering schematics Experience with AutoCAD or other 3D modeling software Experience with DITA or other component content management systems (CCMS)
WORKING CONDITIONS
The physical demands described here are repr