Summer 2027 Personal Lines Customer Experience Insights Intern

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers and partners are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care. Job Description Summary Nationwide is a leader in the insurance and financial services industry in America. We are a Fortune 100 company with a mission to protect people, businesses and futures with extraordinary care.

The Nationwide summer internship program is designed to empower you, allowing you to forge a strong foundation for your career. Over the course of 12 weeks, Nationwide interns take part in key business assignments that make a difference, all while enhancing their leadership competencies.

As a Nationwide intern, you’ll enjoy everything that makes us great. From professional development sessions and networking events to collaborations with company leaders, your internship will take on a meaningful journey through the Nationwide experience. Our award-winning culture will ensure you feel welcomed, challenged and encouraged every step of the way!

Job Description

About Our Team The Personal Lines Customer Experience (CX) team helps improve experiences for customers and agents by transforming feedback into actionable insights. We analyze customer and agent sentiment, identify opportunities for improvement, and partner with business teams to help shape strategies that enhance engagement, satisfaction, and loyalty. Success on our team requires curiosity, analytical thinking, strong communication skills, and a passion for understanding customer needs. Interns gain hands-on experience working with customer feedback, data visualization, journey ins