BAND - Business Operations Intern

About NAVER U.Hub NAVER U.Hub is the U.S. subsidiary of NAVER, a global internet technology company based in Los Angeles with offices in Seattle and Redwood City. Our teams across NAVER Search US, BAND, ThingsBook, and NAVER Ventures collaborate to advance AI, social media, and investment initiatives that build smarter and more connected experiences for global users.

About The Role

As BAND is widely used by school districts, you'll help schools adopt BAND smoothly and safely by supporting the intake process for district data privacy requests, guiding administrators through our school portal after agreements are in place, and maintaining clear communication with them about safe usage. You'll also help us learn and grow in new markets by researching franchise and community-group segments, recruiting participants and supporting user interviews, helping host product demos, and creating content to support these efforts. Interns on our team work closely with product, support, and marketing, and we expect you to bring what you learn from schools and new markets back into those conversations.

Strong-performing interns may have the opportunity to transition into a full-time role on this team.

Key Responsibilities

Education & School Compliance Support intake for incoming district DPA requests, security questionnaires, and compliance inquiries — log, categorize, route, and track each one to closure Prepare requests for review: summarize the ask, flag anything non-standard, hand off a clean package (review, negotiation, and signature stay with legal and your manager) Help build and maintain a response library of standard answers and completed questionnaires Support the onboarding of school administrators to the BAND school portal once agreements are executed Coordinate a recurring email program to school admins on using BAND safely — privacy settings, admin controls, best practices for youth groups Help keep education help center content and FAQs current Customer Service &