Desktop Support Analyst (Co-op)
S&C Electric CompanyAbout the role
At S&C Electric Canada, Co-Op students are valued contributors to our mission of building a safer, more reliable, and more resilient electrical grid. With over 70 years of innovation in Canada, we continue this legacy as a trusted, forward-thinking leader in the power industry. As a co-op student, you will work on meaningful projects that support our operations and give you hands-on experience in a dynamic, safety-focused environment.
Join S&C to make an impact on tomorrow’s energy challenges!
Work Arrangement: Onsite
Work Term: Winter 2027 (4 Months: Jan. - Apr.)
Compensation
At S&C, we are dedicated to providing competitive and equitable compensation for all our team members, with a commitment to transparency in our pay practices. The hourly pay range for this position is $22.40 - $28.60. Individual pay within this range is determined by several compensable factors, including the year of study, type of academic program, and the number of prior co-op work terms completed.
Join Our Team as a Desktop Support Analyst (Co-op)!
The Desktop Support Analyst is responsible for support to various products manufactured at S&C and will gain exposure to engineering design principles as well as manufacturing techniques. They will also assist in investigating product designs, product testing and managing various projects.
Key Responsibilities
- Respond to and prioritize requests for technical support or assistance.
- Identify and analyze support issues, determining cause, resolution and
potential trends.
- Provide guidance and recommendations in the most effective use of technology.
- Facilitate relationships with external organizations regarding technical
issues and software functionality.
- Prepare/maintain procedural, educational or related
documentation/communications.
- Follow established standard work and best practices; define new standard work
as appropriate.
- Install or assist in the installation and maintenance of technical equipment