Site Reliability Engineering SRE, Placement

About us @Symphony Reliable. Interlinked. Sophisticated. Symphony stands as an AI-driven leader in communication and technology, powered by a synergy of interlinked platforms: messaging, voice, directory, and data analytics. Our advanced encryption technologies empower more than 1,400 global institutions to leverage AI effectively, uphold rigorous data security standards, manage intricate regulatory requirements, and refine their professional interactions. Role Description Symphony is seeking an enthusiastic Site Reliability Engineering (SRE) Placement Student to join our Infrastructure team. At Symphony, real-time collaboration and secure communication demand ultra-high availability, ultra-low latency, and robust resilience. In this role, you will work alongside senior engineers to apply software engineering practices to infrastructure and operations problems. You will gain hands-on experience with cloud-native architectures, container orchestration, automated deployment pipelines, and reliability monitoring, helping ensure our enterprise platform stays scalable, performant, and resilient.

Key Responsibilities

Infrastructure Automation: Assist in writing and maintaining automation scripts and Infrastructure as Code (IaC) to streamline deployment, scaling, and infrastructure management. Monitoring & Observability: Help build, refine, and maintain dashboards and alerts (using tools like Prometheus, Grafana, or Datadog) to track Service Level Indicators (SLIs) and Service Level Objectives (SLOs). Incident Response & Support: Shadow SRE mentors during incident triage, assist with root cause analysis (RCA), and contribute to blameless post-mortem documentation. Performance & Reliability Tuning: Participate in analyzing system performance bottlenecks, stress testing services, and identifying single points of failure within cloud infrastructure. CI/CD Pipeline Maintenance: Support the maintenance and improvement of continuous integration and continuous delivery (CI/CD) pi