Operations Internship - Insure Your Future

Company Description Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience. If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

Job Description

What’s Operations at Wellmark? Our Operations division has over six hundred employees who manage important work such as enrolling our members, loading benefits, credentialing our providers, sending documents, paying claims, answering calls, training our employees, Operations Compliance, Operations Analytics, and Quality Assurance. We are one team united to provide the best service for our members and providers. What projects might I support? Although subject to change, examples of initiatives are included below: Collaborate with Operations Analytics on reporting and data analysis, and building dashboards Conduct side by sides with Operations teams to identify opportunities to streamline and optimize processes Work with Customer Service to analyze calls, give feedback, and find customer improvement opportunities Collaborate with Operations teams on day-to-day activities Engage in strategic planning and execution Partner on projects that strengthen and optimize Operations functions Assist with product rollout implementation Collaborate with teams to develop clear objectives (OKRs) and build compelling business cases for initiatives Use AI to evaluate processes and create business solutions En