Pharmacy Business Support Internship

Company Description Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you’ve acquired in school to practice this summer during our 2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience. If you’re eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you’ll consider an internship with us!

Job Description

What’s Pharmacy Business Support team at Wellmark? Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands. What projects might I support? Although subject to change, examples of projects are included below: Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization. Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations. Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries. Collaborate with Pharmacy Business Support Leads to develop a benefits guide and proc