Spring 2027 Intern - Technology Services Operations

The Technology Services Operations Intern will work on a team that oversees the installation, routine maintenance, upgrades, and daily support of network, server, and storage software. You will assist in the day-to-day operation of Workiva’s systems and constantly look for ways to better meet internal customer needs.

What You'll Do

Monitor, maintain, and enhance systems to ensure optimal performance Review system performance consistently, including alerts and notices, and take appropriate action quickly to prevent downtime Install, configure, upgrade, and maintain end-user computing and telecommunication systems Assist the Operations team through various activities, such as facilitating change management meetings, assembling knowledge documents, and helping with operations projects What You'll Need

Minimum Qualifications

Actively pursuing a degree in Computer Science, Management Information Systems, Network Administration, Accounting, or a related field of study

Preferred Qualifications

Excellent verbal, written, and interpersonal communication skills Self-motivated with strong propensity for action, results, and continuous improvement The ability to work successfully in a high-energy, fast-paced, rapidly changing environment Exceptional organizational skills with the ability to multi-task and manage multiple processes, programs, and procedures simultaneously while working under pressure to meet deadlines Ability to quickly triage problems, identify root causes, and drive issue resolution Experience with AWS, networks, or servers Travel Requirements & Working Conditions Minimal travel Reliable internet access for any period of time working remotely and not in a Workiva office

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back? We