Internship - Global Business Process Excellence / Systems

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions. Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world. Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located

YOUR ROLE

As a Training & Knowledge Management Intern, you will join the Global Business Process Excellence / Systems team within CMA CGM Inland Services (CCIS) in Marseille.

In this role, you will support the creation of clear, engaging and sustainable training, communication and knowledge-management materials for CCIS systems and operational processes.

You will work with business teams, system experts and international stakeholders to capture operational knowledge, structure documentation, improve communication and support digital adoption across the CCIS network.

The internship will focus on selected operational systems and priority content agreed with the internship tutor. The position is primarily focused on content creation, communication, coordination and continuous improvement.

WHAT ARE YOU GOING TO DO?

Support the creation of clear and practical training materials for selected CCIS operational systems, including use