Intern- Year Round (Microsoft Power Platform Associate)

The Dynamics for Customer Engagement (CRM) Platform Services team within Navy Federal’s Enterprise Technology Services (ETS) leads the development, delivery, and governance of the Microsoft Power Platform product suite with emphasis on CRM across the enterprise. The Year Round Intern will assist the platform development team in supporting its ongoing efforts of platform development, platform documentation, governance policies, and general adoption of the product suite across the organization. The Year Round Intern will help further Power Platform goals and initiatives on an enterprise level while developing strong analytical, collaboration, and critical-thinking skills.

*** A requirement of this position is you must be currently enrolled in college level courses or a degree-seeking program throughout the duration of the internship. Please upload your transcripts

RESPONSIBILITIES

Developmental Focus Areas

• The intern will work directly with platform leads on the development of Navy

Federal’s preconfigured version of Dynamics CRM and Power Platform applications

• They will assist in identifying cross-departmental business requirement that

improve business decision-making and transform legacy business processes to optimize business objectives

• They will document these requirements within Azure DevOps
• They may interact with external consulting companies engaged by Navy Federal

on the expansion and establishment of CRM modules and governance

• They will have the opportunity to learn the platform application hands-on

Responsibilities

• Collaborate with the Platform Team as part of an Agile SCRUM project
• Complete assigned tasks to research and document technical and business

requirements

• Document and perform business discovery sessions as a liaison with the

platform delivery team

• Effectively communicate platform changes, feature designs, and outcomes to

business stakeholders and leadership

• Optimize the team’s ShareP