Intern- Customer Service

Position Title: Customer Service Internship (Summer of 2027)

Join Our Team!

Location: Clare, MI Company: Rogers Group

Are you ready to be part of something innovative? The Rogers Group is a family-owned network of dynamic businesses, including StageRight and Rogers Athletics, creating solutions for markets from sports and entertainment to home food preservation. We thrive on creativity, collaboration, and delivering excellence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Primarily be focused on order entry process including ensuring order accuracy, documentation accrual and customer communication of order status
• Send out information to customers to support Sales and Customer Care requests
• Work in multiple software systems to document order and customer information.
• Call customers to ensure requested information was received.
• Responsible for answering phones to back up Sales and Customer Service activities.
• Provide general support and clerical activities as required to conduct daily business.
• Complete acknowledgement process to confirm order shipment for customers.
• Complete special projects as assigned by Department Managers.
• Be able to work in a team environment and with multiple departments in the company.

Qualifications and Skills

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE: Pursuing a bachelor’s degree in marketing, Communications, Business, or related field required. Experience in developing strong work ethic with coursework, professional networks, or internships preferred.

LANGUAGE SKILLS: Ability to read, analyze and interpret the English language. Superior communication skills, both verbal and written.

MATHEMATICAL SKILLS: Must possess basic math skills.

REASONING ABILITY: Experience in developing strong work ethic with coursework, professional networks, or internships, flexibility, and fluidity to thrive within a rapidly evolving environment, demonstrate project management capabilities, and strong attention to detail.

COMPUTER SKILLS: Familiar with Outlook, CRM, Excel, and other software tools.

This internship is located on-site in Clare, Michigan.

All qualified applicants will be afforded equal employment opportunities without discrimination.

Rogers Group is a drug-free workplace. We also conduct thorough background checks on all candidates as part of our hiring process.