Spring 2027 Intern - Customer Success

The Customer Success Intern supports the Customer Success team by providing excellent service, document setup, and collaboration. You will create, implement, and tag customer documents to meet their document setup needs, ensuring accuracy before filing deadlines.

What You'll Do

Create and implement customer documents using industry-leading software Collaborate with internal, cross-functional teams including Product Management, Sales, Marketing, Engineering, and Finance Apply XBRL tagging information to financial statements and statement footnotes Tie-out XBRL tagging information within financial statements and statement footnotes to ensure accuracy prior to filing deadline Provide exceptional customer service to internal and external customers What You'll Need

Minimum Qualifications

Currently enrolled in a degree-seeking program, preferably in Business, Accounting, or a related program

Preferred Qualifications

Strong communication and leadership skills demonstrated through leadership positions in community, school, or other programs Professional, outgoing, energetic personality with excellent interpersonal skills Ability to work independently and take initiative Attention to detail and follow-through are required Technically savvy and demonstrate a high level of competency using Excel, Word, Google Docs, etc Experience using Excel, Word, Google Docs, and similar word processing programs Travel Requirements & Working Conditions Reliable internet access for any period of time working remotely, not in a Workiva office Minimal travel

Location: This internship is primarily a remote opportunity. However, if you are located near one of our office hubs, you are welcome to work in a hybrid capacity and utilize our office spaces. Check out our article on Workplace Flexibility to learn more.

When can you expect to hear back? We are committed to attending all career fairs and recruitment events before closing our positions. That means, this position might be open without upda